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Customer Services

At Corner Medical, our goal is to make the process of selecting and ordering equipment and supplies as easy as possible by offering:

  • Oximetry to diagnose oxygen needs and equipment usage.
  • Patient instruction of equipment
  • Competitive pricing
  • In-home consultations
  • Insurance verification and billing with all major insurance carriers
  • Corner Medical will work with the customers insurance carrier to obtain the maximum coverage available.
  • We will assist you in finding another vendor for your equipment needs if Corner Medical does not have it.
  • Evaluation of client for specialized products.
  • Evaluation of client’s home for wheelchair accessibility
  • Evaluation of client’s workplace for wheelchair accessibility
  • Evaluation of client’s feasibility for wheelchair transport
  • Time and travel to secure proper documentation for patient
  • Time and labor involved with trial fittings and product sampling
  • Labor for warranty repair of defective products
  • Pick-up and delivery of product
  • Monitoring use of product
  • Billing of primary or secondary payer sources
  • Rework of denied claims
  • Product education to client
  • Follow-up to update physicians (progress and compliance)
  • User compliance reports
  • Safety education to client
  • Product and technology training for physicians and therapists
  • Arrange for patient travel
  • In-store health clinics (blood pressure, respiratory, glucose, etc.)
  • 24 hour emergency service
  • Maintaining inventory in a new or near new condition (quality product)
  • Cleaning of equipment
  • On-time delivery and service
  • Maintaining well stocked showroom for product selection
  • Walk-in sales and service hours
  • Loaner products while client’s product is in for service
  • Respiratory health education to seniors in assisted living centers
  • Labor to build or assemble and test sophisticated mobility equipment
  • Providing additional E tanks at no charge
  • Instruction on equipment operation and safety to client, family and caregiver
  • Provide oxygen conserving devices for client’s ease of portability of O2
  • Providing equipment in special cases prior to being able to bill for them
  • Accepting assignment (accepting a lesser payment rate than what is possible)

 

 

 

 

delivery and Pickup

 

Portable E Tanks

 
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